Integrations & webhooks

Connect the systems you use. Build the workflows you need.

SwapTrak keeps Shopify, fulfillment, inventory, email, accounting, and operational data connected. Use native integrations for core workflows—or create secure inbound and outbound connections for 3PLs, marketplaces, Zapier, Make.com, suppliers, and custom systems.

Native Shopify & ShipStationInbound & outbound webhooksAPI, connector & CSV-friendly
SwapTrakOperations layer
ShopifyNative sync
ShipStationNative handoff
3PLWebhook / API
MarketplacesWebhook / CSV
ZapierConnector bridge
Make.comConnector bridge
SMTPBranded email

Connected by design

Native where it matters. Flexible everywhere else.

Keep the tools that already work for your team while SwapTrak turns the data between them into one usable operational record.

01

Native commerce

Purpose-built Shopify and ShipStation connections for products, orders, inventory context, and fulfillment workflows.

02

Communication

Use your own SMTP provider for branded invoices, purchase orders, customer updates, and vendor follow-ups.

03

Accounting

Prepare reviewed sales, purchasing, inventory, and COGS data for QuickBooks Online or Xero.

04

Custom connections

Use webhooks, Zapier, Make.com, provider APIs, and reusable CSV mappings for the systems unique to your business.

Essential connections

Your core systems stay connected.

Use native integrations where the workflow is universal, then add the operational flexibility your business needs around them.

Native integration

Bring Shopify orders and products into an operational system built to do more with them.

Connect your store, preserve order and product context, and tie ecommerce activity to inventory, purchase history, COGS, profitability, warehouses, reports, and automation.

  • Product and variant synchronization
  • Current and historical order imports
  • Customer and shipping context
  • Webhook and import activity review
Shopify connectionConnected
Products1,248
Orders synced24,680
Last activityNow
ActivitySourceStatus
Order #10482 importedWebhookComplete
3 variants updatedAPI syncComplete
Customer matchedOrderComplete
Native fulfillment

Move ready orders from operations into fulfillment.

Review order data in SwapTrak, send fulfillment-ready details to ShipStation, and keep shipping activity connected to the sales order, customer, stock, and profitability records your team relies on.

  • Order handoff and address review
  • Carrier and service context
  • Fulfillment status updates
  • Error and webhook activity visibility
Fulfillment queue12 ready
OrderWarehouseStatus
#ST-10482 · Harbor SupplyAustinReady
#ST-10483 · Northline Co.DallasReady
#ST-10484 · Summit WorksAustinReview
Configured connections

Connect branded email and cleaner accounting handoffs.

Send operational communication from your own business address and prepare validated records for QuickBooks Online or Xero without rebuilding the numbers from scratch.

  • Invoices and purchase orders by SMTP
  • Customer and vendor follow-ups
  • Accounting-ready sales and purchasing data
  • COGS and inventory export workflows
Accounting export reviewValidated
Invoices328
COGS entries328
Exceptions3
DatasetRecordsStatus
Sales invoices328Ready
Purchase bills41Ready
Inventory journal12Review

No native connector required

Turn SwapTrak into the operations layer between your systems.

Your 3PL, marketplace, supplier, or internal system may never appear in a traditional app marketplace. That should not force your team back into spreadsheets.

Outbound toolInbound source
Active

Send structured data to another system

Define the endpoint, request method, protected headers, and exact JSON payload SwapTrak is allowed to send.

POSThttps://api.fulfillment-partner.com/v1/orders
{
  "orderNumber": "ST-10482",
  "warehouse": "Austin Fulfillment",
  "customer": "Harbor Supply Co.",
  "items": [{ "sku": "DOCK-PLUG-04", "quantity": 12 }]
}
Require approvalPause before the external action runs

Let outside systems start a SwapTrak workflow.

Create a protected endpoint that a 3PL, marketplace, connector, form, or internal application can call. SwapTrak receives the payload and queues the selected operational workflow.

  • Token-protected endpoint
  • JSON and form payload support
  • Agent or bot routing
  • Status and failure information

Let SwapTrak safely act on another system.

Create reusable outbound tools with a controlled endpoint, method, authentication headers, and schema-defined payload—then place sensitive actions behind approval.

  • GET, POST, PUT, and PATCH
  • HTTPS and custom headers
  • JSON Schema-defined input
  • AI-assisted configuration

Connect directly to a provider endpoint—or place Zapier or Make.com between SwapTrak and thousands of additional services.

Built for the long tail of commerce

Connect the systems that make your operation unique.

Use direct APIs, webhooks, automation connectors, or structured files depending on what each outside system actually supports.

3PL

3PL & warehouse systems

Send approved orders, SKUs, quantities, warehouse assignments, addresses, or handling instructions. Receive shipment notices and exceptions when the provider supports webhooks.

Example: Order approved → fulfillment payload → shipment update → operations queue

MKT

Marketplaces

Route marketplace orders or exception data through an API, connector, or reusable CSV import while preserving the original source and profitability context.

Example: Marketplace export → saved mapping → order validation → inventory ledger

Z + M

Zapier & Make.com

Use Catch Hooks or custom webhooks as a bridge between SwapTrak and another app without giving every service unrestricted access to operations data.

Example: High-value order → Make scenario → CRM task + Slack alert

PO

Suppliers & vendor portals

Send purchase order details, acknowledgements, tracking information, variance summaries, or follow-up requests to a supplier endpoint or connector.

Example: Variance detected → approval → supplier update → response logged

ERP

Internal ERP & custom systems

Connect a proprietary ERP, warehouse database, customer portal, reporting service, or internal application without waiting for a public integration.

Example: Internal status change → inbound webhook → agent → reviewed update

Sheets & team alerts

Send structured summaries to Google Sheets through Make or Zapier, or route inventory and order exceptions into Slack.

Example: Low-stock exception → approval rule → Slack + planning sheet

From event to action

Move data without giving up review and control.

Each workflow can be structured, reviewed, and recorded before data leaves your operational system.

  1. 1

    Receive or detect

    An order, shipment, supplier update, exception, or outside payload starts the workflow.

  2. 2

    Structure the data

    Map the relevant fields into a controlled operational context.

  3. 3

    Apply rules or AI

    Use deterministic rules, an agent, or both to decide what should happen.

  4. 4

    Review when required

    Place sensitive or external actions behind an approval step.

  5. 5

    Send and record

    Call the destination endpoint and retain status information for operational follow-up.

Sample fulfillment payloadValidated
{
  "orderNumber": "ST-10482",
  "warehouse": "Austin Fulfillment",
  "customer": "Harbor Supply Co.",
  "items": [
    { "sku": "DOCK-PLUG-04", "quantity": 12 }
  ],
  "shippingMethod": "Ground"
}

When an API isn't available

Connect the systems that still run on exports.

Not every marketplace, supplier, distributor, or legacy ERP offers a usable API. Reusable CSV mappings provide another path for products, orders, customers, vendors, purchase history, inventory, and costs.

  • AI-assisted field mapping suggestions
  • Saved templates for recurring files
  • Historical data and purchase order imports
  • Validation and duplicate review
Custom CSV Mapper8 of 8 mapped
Order Numberorder.reference
Companycustomer.companyName
Warehouseorder.warehouse
SKUlineItem.sku
Unit CostlineItem.unitCost

Template: Distributor Sales Export

Connected without losing control

Flexible does not have to mean unrestricted.

Define the payload, limit the destination, protect credentials, and require human approval for sensitive external actions.

Read about security

Protected inbound URLs

Token validation and the ability to deactivate a source.

HTTPS-only outbound calls

Non-secure destinations are rejected.

Private networks blocked

Localhost and internal network targets are restricted.

Payload sanitization

Secret-like fields are redacted from operational logs.

Request safeguards

Timeouts, response-size limits, and redirect controls.

Approval controls

External actions can pause for human review.

Frequently asked questions

How SwapTrak connections work.

SwapTrak can send data to a Zapier Catch Hook or receive data through a protected inbound webhook. Zapier can then connect that workflow to other supported applications. This is a flexible webhook connection rather than a one-click native Zapier app.

Build a stack that fits your business

Keep your tools. Connect the operation.

Start with Shopify and ShipStation. Add email and accounting workflows. Then use webhooks, connectors, APIs, and reusable imports to connect the systems that make your business different.

    Integrations & Webhooks | SwapTrak | SwapTrak