One order workspace
Review order line items, custom line items, discounts, tax, shipping, custom attributes, status, and profitability without jumping between disconnected tools.
Order operations
Orders & Fulfillment for connected Shopify operations.
Bring Shopify, manual, and imported sales orders into an operational workflow that keeps line items, profitability, customer history, and fulfillment review in context.
What SwapTrak helps your team do
Review order status before fulfillment
See revenue, COGS, and margin by order
Keep customer records and history connected
Prepare orders for ShipStation handoff
Core capabilities
Details that stay attached to the operational record.
Fulfillment-ready records
Use order status and fulfillment review to prepare records for shipment workflows and ShipStation handoff.
Customer context
Maintain customer records, contact and address details, order history, and duplicate-management workflows while keeping order contacts distinct from billing and shipping recipients.
Connected records
Follow the data behind the decision.
This area is designed to keep the records operators need in view, so a team can investigate work instead of rebuilding context in a spreadsheet.
- Shopify, manual, CSV, and historical sales-order records
- Order lines, discounts, tax, shipping, attributes, customers, contacts, and recipients
- COGS, gross margin, fulfillment status, ShipStation workflows, documents, and audit history
Practical Shopify workflows
Examples your team can use on the next working day.
Investigate a thin-margin order
Open the order alongside its line items, discounts, shipping, COGS, and customer context before deciding what needs attention.
Review before fulfillment
Use status and exception context to resolve issues before handing ready work into shipping workflows.
Frequently asked questions
Useful limits and operational context.
Can historical orders be brought in?
Historical Shopify and CSV order workflows are available for operational migration and review.
Does SwapTrak replace ShipStation?
No. SwapTrak supports connected fulfillment review and ShipStation workflows rather than presenting itself as a shipping replacement.
Can orders include custom lines?
Order records support line-item context, including custom lines and operational attributes.
Related operations