Automation with human control

Automations & AI for connected Shopify operations.

SwapTrak’s AI capabilities sit inside a broader operations platform. Rules, AI Captain, mapping assistance, sandbox tools, and Agent Studio help teams move faster while keeping operational review visible.

What SwapTrak helps your team do

Apply rules to order workflows
Use AI Captain for operational assistance
Reprocess records after rule changes
Keep accountable agent actions in review

Core capabilities

Details that stay attached to the operational record.

Rules for repeatable work

Build automations for tags, custom-field updates, document generation triggers, and operational routing, with tools to revisit historical records after a rule changes.

AI Captain and mapping help

Use AI assistance for reporting questions, operational insight, and CSV field suggestions while keeping the operator responsible for final decisions.

Controlled agent workflows

Agent Studio, sandbox mini apps, custom widgets, approval inboxes, controlled tools, and manual runs support accountable automation—not unattended business decisions.

Connected records

Follow the data behind the decision.

This area is designed to keep the records operators need in view, so a team can investigate work instead of rebuilding context in a spreadsheet.

  • Rules, conditions, tags, custom fields, document triggers, and historical reprocessing
  • AI Captain, CSV mapping and reporting assistance, sandbox tools, custom widgets, and Agent Studio
  • Manual runs, approval inboxes, job status, controlled tools, and auditability

Practical Shopify workflows

Examples your team can use on the next working day.

Review an AI-assisted replenishment action

Use operational context and an approval step before applying consequential work.

Reprocess after a rule change

Update a rule, then deliberately revisit applicable historical records rather than losing the change.

Frequently asked questions

Useful limits and operational context.

Does AI act autonomously?

No. Consequential actions are designed for controlled tools, review, approval, or manual runs.

Can automations update tags and fields?

Rules can support tags, custom-field updates, document-related triggers, and operational routing.

Can teams see what happened?

Job status, approval workflows, and auditability help teams review operational automation.

Related operations

Keep exploring the connected workflow.

Start free trial
    Automations & AI | Shopify Operations | SwapTrak | SwapTrak